eq777 Terms & Conditions
Please read these Terms & Conditions carefully before using the eq777 platform. By accessing or using any part of eq777, you agree to be bound by these terms.
Key Points at a Glance
The following summary highlights the most important aspects of these Terms & Conditions. The full terms in each section below are legally binding and should be read in their entirety.
1. Acceptance of Terms
These Terms & Conditions ("Terms") govern your access to and use of the eq777 website, mobile platform, and all associated services (collectively, the "Platform"). By creating an account, depositing funds, placing a wager, or otherwise accessing the Platform, you confirm that you have read, understood, and agree to be bound by these Terms in their entirety, together with our Privacy Policy and Responsible Gaming Policy, each of which is incorporated herein by reference.
If you do not agree with any part of these Terms, you must immediately cease using the Platform and, if you hold an account, contact our support team to arrange account closure. Continued use of the Platform after any amendment to these Terms constitutes acceptance of the revised Terms.
2. Eligibility
To register and use the eq777 Platform, you must satisfy all of the following eligibility requirements at all times during your use of the Platform:
- You must be at least 21 years of age. eq777 applies a strict 21+ age policy and reserves the right to request documentary proof of age at any time. Accounts found to belong to players under 21 will be suspended and all funds held pending review.
- You must be legally permitted under the laws applicable in your jurisdiction to participate in online gambling and sports betting. It is your sole responsibility to determine whether online gambling is lawful in your jurisdiction before using the Platform.
- You must not be a current employee, contractor, or agent of eq777, or an immediate family member or household member of any such person.
- You must register only one account. Operating multiple accounts, whether under your own identity or a third party's identity, is strictly prohibited and will result in permanent account suspension and forfeiture of all balances.
- You must provide accurate, complete, and current personal information at registration and must update your account details promptly if any information changes. eq777 may verify your identity through KYC procedures at any stage.
eq777 reserves the right to decline registration or to suspend or permanently close any account that does not meet these eligibility criteria, with or without prior notice. Any funds held in ineligible accounts will be subject to review before any return is considered.
3. Account Registration and Security
Each player may hold one account on the eq777 Platform. When you register, you create a username (your registered Bangladeshi mobile number) and a password. You are solely responsible for maintaining the confidentiality of your login credentials and for all activity conducted under your account.
eq777 reserves the right to suspend or close accounts without prior notice where fraudulent activity, money laundering, match-fixing, or any other prohibited conduct is suspected. In such cases, account balances may be withheld pending investigation and may be permanently forfeited if the breach is confirmed.
4. Deposits and Withdrawals
eq777 processes all transactions in Bangladeshi Taka (BDT). The Platform supports the following deposit and withdrawal methods: bKash, Nagad, Rocket, Upay, and bank transfer via participating Bangladeshi banks including Dutch-Bangla Bank, BRAC Bank, City Bank, Islami Bank, Sonali Bank, and others as announced from time to time.
- The minimum deposit amount is ৳100. Maximum deposit limits may apply per transaction, per day, or per month as communicated within the Platform at the time of deposit.
- All funds deposited must originate from a payment account registered in your own name. Third-party deposits are strictly prohibited. eq777 reserves the right to reverse any deposit that cannot be verified as belonging to the registered account holder and may apply enhanced KYC checks in such cases.
- Withdrawal requests are processed in the order received. Standard processing time is within 24 hours, though in practice the majority of withdrawals to bKash and Nagad are completed within minutes. Processing times may be extended where additional verification is required.
- Withdrawals will only be processed to the same payment method used to make the corresponding deposit where technically feasible. eq777 may request additional verification before processing withdrawals above specified thresholds.
- eq777 does not charge fees on standard deposits or withdrawals. However, your payment service provider (e.g., bKash, Nagad, your bank) may apply their own transaction fees, which are outside eq777's control and are your responsibility.
eq777 maintains all player funds separately from operational funds. In the event that a player's account shows a negative balance arising from a technical error or disputed transaction, eq777 reserves the right to correct the balance after investigation. Players should report any suspected transaction errors to support within 72 hours of the transaction appearing on their account.
5. Bonuses and Promotions
eq777 offers bonuses and promotional incentives to both new and existing players from time to time. All bonuses are subject to the following general conditions, as well as any specific terms published alongside each individual promotion:
- Bonuses are credited to your account balance upon meeting the stated eligibility criteria. Unless specifically stated otherwise, bonuses are available to one account per player, per household, per device, and per IP address.
- All bonuses carry wagering requirements that must be completed before any bonus-derived winnings can be withdrawn. The applicable wagering requirement multiplier is stated on each promotion's dedicated page. Failure to complete wagering requirements within the specified time window will result in the bonus and any associated winnings being forfeited.
- Bonuses are non-transferable and have no cash value until all wagering requirements have been satisfied. Bonuses cannot be combined with other promotions unless explicitly stated.
- eq777 reserves the right to modify, suspend, or withdraw any promotion at any time and without prior notice. Promotional offers are made in good faith, but eq777 is not liable for any losses arising from the modification or withdrawal of a promotional offer.
- Any attempt to exploit bonuses through systematic play, collusion, use of multiple accounts, or any other strategy that eq777 reasonably determines to constitute abuse will result in the forfeiture of all bonus funds and associated winnings, account suspension, and potential permanent ban.
Seasonal promotions tied to events such as BPL, IPL, T20 World Cup, Eid, Pohela Boishakh, and other cultural occasions will be subject to specific terms published at the time of each promotion. eq777 aims to ensure that all promotional terms are written in plain language accessible to all players.
6. Fair Use and Prohibited Conduct
Use of the eq777 Platform must at all times comply with these Terms and all applicable laws. The following conduct is strictly prohibited and will result in immediate account suspension, forfeiture of balances, and where appropriate, reporting to relevant authorities:
- Providing false, inaccurate, or misleading registration information, including falsification of identity documents submitted for KYC purposes.
- Accessing or attempting to access the Platform from a jurisdiction where online gambling is prohibited, whether directly or through a VPN, proxy, or other circumvention technology.
- Using automated software, bots, scripts, or any other artificial mechanism to interact with the Platform, gain an unfair advantage, or manipulate game outcomes.
- Colluding with other players to gain an unfair advantage, including but not limited to chip dumping in poker or table games, or coordinated betting strategies intended to exploit bonus terms.
- Engaging in or facilitating any form of money laundering, including using the Platform to layer or integrate the proceeds of criminal activity.
- Attempting to reverse-engineer, decompile, or tamper with any part of the Platform's software, or exploiting any technical vulnerability, software bug, or error to obtain an unintended advantage.
eq777 employs automated and manual monitoring systems to detect prohibited conduct. Where prohibited conduct is detected or reasonably suspected, eq777 may place a temporary hold on the affected account and any associated accounts pending investigation. The outcome of the investigation may include permanent account closure, balance forfeiture, and referral to law enforcement authorities as appropriate.
7. Responsible Gaming
eq777 is committed to responsible gaming . eq777 operates strictly as an adults-only platform (21+) and provides tools to help players manage their gambling activity. All responsible gaming tools are available free of charge to every account holder and can be activated without delay through the support team.
8. Intellectual Property
All content on the eq777 Platform, including but not limited to software, text, graphics, logos, images, audio clips, game mechanics, and user interface design, is the property of eq777 or its licensors and is protected by applicable intellectual property laws. You are granted a limited, non-exclusive, non-transferable, revocable licence to access and use the Platform for your personal, non-commercial entertainment purposes only.
You may not copy, reproduce, republish, upload, post, transmit, distribute, or modify any content from the Platform without eq777's prior written consent. Any unauthorised use of Platform content may give rise to a claim for damages and may constitute a criminal offence. The eq777 name, logo, and all associated brand elements are trademarks of eq777 and may not be used without explicit written authorisation.
9. Limitation of Liability
To the maximum extent permitted by applicable law, eq777 shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including without limitation loss of profits, loss of data, loss of goodwill, service interruption, computer damage, or system failure, arising out of or in connection with your use of or inability to use the Platform, even if eq777 has been advised of the possibility of such damages.
eq777's total aggregate liability to you for any claims arising under or in connection with these Terms, whether in contract, tort, or otherwise, shall not exceed the total amount deposited by you to your account in the thirty (30) days immediately preceding the event giving rise to the claim. Nothing in these Terms shall limit or exclude liability for death or personal injury caused by negligence, fraud, or fraudulent misrepresentation, or any other liability that cannot be excluded by law.
10. Amendments to These Terms
eq777 reserves the right to amend, update, or replace these Terms at any time. Where changes are material, eq777 will provide reasonable notice to registered account holders via the email address or mobile number associated with their account, or by posting a prominent notice on the Platform. The date of the most recent revision is displayed at the top of this page.
Your continued use of the Platform following the effective date of any amendment constitutes your acceptance of the revised Terms. If you do not agree to the revised Terms, you must stop using the Platform and contact support to close your account. It is your responsibility to review these Terms periodically to stay informed of any updates.
11. Governing Law and Disputes
These Terms and any dispute or claim arising out of or in connection with them or their subject matter or formation (including non-contractual disputes or claims) shall be governed by and construed in accordance with applicable law. Any disputes arising between you and eq777 in connection with your use of the Platform should be raised with the eq777 support team in the first instance. eq777 is committed to resolving player complaints promptly and fairly. If a dispute cannot be resolved through direct communication with support, eq777 will use reasonable efforts to facilitate an alternative resolution process. Nothing in this clause affects your statutory rights as a consumer.
12. Contact Us
If you have any questions, concerns, or complaints regarding these Terms & Conditions, please contact the eq777 support team. Our support team is available 24 hours a day, 7 days a week and aims to respond to all enquiries within 24 hours.
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